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| Why choose Sassi? |
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- 100% Guarantee, if you are not thrilled with your purchase and our service,we will refund your money and credit your Sassi Jewels account $10.00
- 6 months quality warranty.
- FREE delivery on orders over $65.00 within Australia.
- Exceptional Customer service 7am - 10pm (EST) everyday
- Secure & safe shopping.
- Testimonials, our service speaks for itself...
- 100% Guarantee, if you are not thrilled with your purchase and the service,we will refund your money and credit your Sassi Jewels account $10.00
Your satisfaction is guaranteed – we want to ensure your expectations have not only been met but exceeded - if for any reason you're not thrilled with your purchase or the service you are welcome to receive a full refund, exchange, or credit within 100-days. If you have not been completely happy we will even credit your Sassi Jewels account $10.00, exceptional service and premier quality jewellery is our priority. (All items except sale items and earrings in order to preserve hygiene standards).
- 6-month
quality warranty
Sassi Jewels never compromises on quality. If your jewellery has a manufacturing fault, we are happy to replace it or offer an exchange within 6-months of purchase. You can feel confidence shopping at Sassi Jewels, we will always look after you.
- FREE delivery on orders over $65.00 within Australia.
Spend over $65.00 and delivery is FREE within Australia, for orders under $65.00 delivery is just $6.50 for orders within Australia,for international orders delivery is $12.50. Delivery is fast, within 7 days and your jewels will arrive gift-boxed with an optional personalised card if it is a gift.
- Customer service –real people who go the extra mile, everytime!
Personalised service is everything! Customer service beyond
your expectations is a crucial ingredient to the continued success of Sassi Jewels. Trish, our Customer Service Manager, and the rest of the team, are happy to assist you on 1300 733 149 or via email info@sassijewels.com.au.
We are dedicated to ensuring you enjoy all aspects of shopping
with Sassi Jewels!
- Secure & safe shopping.
We ensure this site is safe and secure, your privacy and
security is one of our main priorities. We will never send
you emails without your permission or share your information with
third parties.
All private information is transmitted by secure socket link (SSL)
with 128-bit encryption. Your credit card number is encrypted and sent
directly to the bank, they approve your purchase and authorise
Sassi Jewels to charge your credit card. You can tell you are
in a secure area by seeing the padlock icon on the bottom of secure
pages.
- Testimonials
We aim to make the entire Sassi experience to be beyond
your expectations; we love hearing your feedback and are happy
to share some comments we have received:
- “Thanks Rebecca, I have just received the earrings - they're fabulous! Have a lovely Christmas and a very happy New Year. Claire M. Bondi Beach, NSW December 2007.
- “Dear Rebecca and Trish,Thanks so much for express posting my treasured jewels. I love them (and the cost!) and people last night commented on the angel wing necklace and earrings. It is always such a pleasant treat to be treated so beautifully and with regard. I will without a doubt continue to shop with you and spread the Sassi name around. Warmest regards, Irit B. Rose Bay, NSW October 2007
- “I received your jewels today and am very impressed by their appearance (and the ring size is correct). Thank you very much, and I will certainly be placing more orders in the future. Judith S. Coogee, NSW September 2007.
- “ Dear Sassi Jewels,I just wanted to send you a BIG THANK YOU email as I've just received my order in the mail today and I'm absolutely STOKED!! I was having a pretty horrible day and you've rectified it completely! The earrings and bracelet are just GORGEOUS! Thank you thank you thank you! Farrah, Dianella WA - August 2007
- “Hi Rebecca - I have received my order today and once again - the product is beautiful!, Thanks Michelle. Bunbury, WA - July 2007
- “Hi Trish, I just wanted to let you know I love my earrings!! Im wearing them all the time, Thanks Sara, Manly, NSW - June 2007
- “Hi Rebecca,I received the items. Thank you so much!
I just want to say that when I first shopped with Sassi Jewels, I was very
surprised by the outstanding quality of the goods. SJ will be my number one stop for all jewellery going forward. Moreover, the silver chains don't cause any rash or irritation on my skin. I've tried countless other necklaces (gifts from people & things I bought myself) which claim to be "sterling silver" or whatever... but they all gave me rashes.However, the SJ ones don't. Cheers! PS. It's also great to see more women in the online business. Keep up the great work! Best Regards, Jessie, Ashburton, VIC - April 2007
- “Hi Rebecca, Thanks you so much for all your assistance, my Christmas presents arrived today beautifully gift boxed, and I love my free earrings (I will be keeping those!) Have a great Christmas my friends will love their jewellery, it is such great quality for the price, I'm so happy! Thanks again. Christine, Crows Nest, NSW - December 2006
- “Hi Trish and Rebecca, I love my earrings they are absolutely gorgeous, I wore them last night to the party and felt wonderful! Thank you for your exceptional customer service and time spent assisting me. Janette, Toorak, VIC - November 2006
- “Hi Trish, My order was received safe & well - just wanted to pass on my many thanks at such a great product! I was blown away by the free earrings...they were so impressive in real life, and all my friends have commented on how gorgeous all the jewellery was. The ring is stunning and I can't help but wear it all the time!
Thanks again, and I look forward to shopping with Sassi Jewels again in the near future :) Javanna Brisbane, QLD - October 2006
- “Hi Rebecca, I just received my order from Sassi and I would like to applaud you on the high level of customer service. I often order things from the internet and never have I seen items delivered so quickly.Thank you so much for the great shopping experience. The site is fantastic I look forward to ordering more things from Sassi in future! Kindest Regards, Judy F. Epping, NSW - July 2006
- “Your after sales service has been fantastic....thank you so much for all your help. Cheers. Kerrie B. Canowindra, NSW - July 2006
- “I received my earrings today.. they are awesome. Mellisa. M. Canberra, ACT - July 2006
- “I received my jewels in the mail yesterday – they are beautiful!
I can’t believe I can get such great looking jewellery at such cheap prices – it’s fantastic! A really huge thankyou to Rebecca. You answered all of my questions within 1 hour of me emailing you. Now that’s service.
I worked in the hotel industry for the past 3 years and going the extra mile for customers was something that was always drilled into me. I now cannot stand when I do business with a company that does not appreciate the importance of their customers. Sassi Jewels has obviously built itself on great customer service, and that definitely shines through. Such great help and speed was fantastic.I will definitely be back to buy more beautiful jewels and I’ve told lots of my friends about you. Sarah M. Surry Hills, NSW - June 2006
- “Thank you so much for the second free gift! I loved the Jensen necklace and so did so many other people! Your service and products are brilliant and I feel like a million dollars! Youngju A. West Pymble, NSW - June 2006
- “I'm so glad I found you, I love my earrings they are very sparkly I have worn them nearly everyday! Thanks, I can't wait to get my ring! Jane S. Hobart, TAS - February 2006
- “Hi Rebecca,
I received my ring in the mail today and I just wanted to thank you and
your staff so much for the fast response and superior service. It really was a
pleasure to deal with you all and I would definitely use your service in
the future! Kind Regards Crystal, Brisbane, QLD - January 2006
- “I received the necklace this morning! Thanks so much for getting it to me in plenty of time! What fantastic
customer service! Amanda L. Melbourne, VIC - October 2005
- “I received the earrings yesterday. Thank you so much, they are just what I expected and I have had plenty of wonderful comments on them. Thanks again." Fiona D. Richmond, NSW - October 2005
- “Trish thank you so much for your excellent service, and I love the jewellery I purchased. Also please thank the assistant at Sassi that helped me over the phone and also left a message on my mobile. Once again thanks for the great service, will be making future purchases, Thanks Cathy, Western Australia - September 2005
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